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Aanvi Support provides the following own inbound call center services. We offer round the clock inbound call center service as the responsibility of satisfying your customers is entirely upon our shoulders. Our inbound customer care center is equipped with state-of-art infrastructure and latest software programs. Every single call that is routed to our inbound call center is handled by a team of professionals. We make sure that our precious clients get information for all your inquiries.

Inbound call center service is one way through which you can keep your business moving even when not available to serve your customers.

On your behalf, our inbound call center agents will take calls and answer their queries. Check our inbound call center services.

» Inquiry Handling- Inquiry handling is a key inbound call center service. We make sure that all inquiries of the customers are handled appropriately. This method stands as an essential prerequisite. Our inbound call center is responsible for inquiry handling or diverse requisites of the customers.
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» Customer Service- Customer service is all about building a good reputation among a prospective clients. Most of the successful businesses usually focus on three basic elements of customer relationship management. These include customer growth, customer care and customer acquisition.
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» Answering Service- Answering service is an essential business service that most businesses are found to make use of. Answering service is used to answer phone calls, convey business messages to your prospective clients.
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» Direct Mail Response- Direct mail response is an essential business service which is offered by an inbound call center. The process involves a direct mail response program through which all your Company’s important correspondence reaches the accurate contacts to deliver the exact message.
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» Email and Chat Support- Email and chat support are two basic means of transmitting essential data which influences customer relationship. Having email queries of the customers answered promptly, efficiently and accurately will help to increase customer satisfaction, thereby enabling better business growth.
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» Interactive Voice Response- Interactive voice response allows an inbound call center to ensure proper distribution of customized messages. It is through interactive voice response that all important information can routed in the right direction with the help of pre-recorded messages or Fax.
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» Help Desk Solutions- Our help desk solutions forms to be one of the natural extensions of the overall technical service offerings. It helps to bring customized solutions to diverse client base depending on offer. Help desk services are offered to support and promote the use of technology for better functioning in the prevailing business environment.
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» Sales Lead Qualification- Any new business should cultivate customers for a lifetime. This is because the customer’s demands are innumerable and fulfilling them all with readymade solution is a challenging task. This is where the actual business sales lead comes into picture and is one of the foremost steps towards strong sales lead management.
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